Many HVAC Techs struggle when it comes to electrical controls, diagrams and troubleshooting.  This can add up to hours by the end of the week and several unnecessary parts!  Along with the struggle comes the lack of confidence that "haunts" the technician and keeps them from reaching their potential. UTA's Electrical course takes the "spook" out of electricity and gives the technician the confidence necessary to succeed.

The High Cost of Traditional Training!

When a technician tries to learn the trade by riding along with an experienced tech, there is simply not enough time to stop and explain what's going on...how it works...and allow the new tech enough time to do it themselves! Keep in mind that an experienced tech may be great at what he does...most of them are not good instructors; and at the end of the day "ride along training" costs you lost productivity with the senior tech;... the technician trying to learn is no further along than when they started;...and sometimes bad habits are passed along!

Let UTA help you get your technicians new to the field productive today and...keep your experienced techs doing what they do best!

Technicians New to the Industry:

A person with a great attitude and great customer communication skills has a great opportunity in today's service industry. Although the time varies between Technicians, Mark has trained thousands of Techs over the last 20 years that have entered this industry with no experience at all. Technicians new to the field will learn the electrical skills needed to perform the electrical tasks related to HVAC maintenance and installation.   They will also be able to perform light service diagnostics now, and have a foundation to build their career on. With the ability to perform most of the wiring and maintenance tasks involved in residential HVAC services, they will be more productive as they progress in their career.

Technicians that are advancing:

Intermediate techs will improve their diagnostic skills so they can quickly and accurately troubleshoot electrical problems. This gives technicians the ability to take on more difficult calls and allows them to excel in their career. Students not only gain the technical knowledge they must have, but also the confidence they need to succeed.

Your best service techs and lead installers usually come from within! When its time for another service Tech or lead installer, look within your organization at your intermediate Techs and send them to UTA for the "jump start" they need to make the transition!

Technicians that struggle in electrical diagnostics become frustrated over time because they want to solve the customer's problem quickly and do it the first time. Everyone loses when it takes an extended amount of time to find a problem or even worse a second or third trip out!  Turn the "lose - lose - lose " scenario into a " win - win - win" with UTA's Electrical course!

Experienced Technicians:

Technicians that already do a good job can improve their skills in electrical diagnostics and see an increase in productivity after attending UTA.  Sometimes Techs do well on ordinary calls but get "tripped up" on the more complicated diagnostic problems. Experienced Techs are often over looked when it comes to training because they run calls everyday successfully and bring in revenue.  The benefit of continual training can have a significant return on your investment by an increased service ticket average, increased lead turnovers, decreased diagnostic time, and decreased service warranty and call backs.

During this course students will learn:

• How to stay safe while working on around electrical equipment
• The fundamentals or the "Theory" of electricity and how it applies to everyday work including: ohms law, watts law, series and parallel circuits, inductive and resistive loads.
• Single phase 120 / 240 volt power supply and a simple look at residential home wiring.
• How to read pictorial and schematic wiring diagrams and relate components within the equipment to the diagram.

UTA's Six Level Electrical Diagnostic Process that gets right to the problem.

• Low voltage controls with transformers, relays, thermostats, safety switches and control voltage loads.
• Motor theory and application of the most common motors, components and accessories for compressors, fans, variable speed blowers, pumps and general purpose motors.
• Branch circuit design, breaker sizing and wire sizing for HVAC equipment including: air conditioners, furnaces, air handlers, heat strips and accessories.
• Low voltage control wiring for air conditioners and heat pump systems.
• How to describe the condition of weak or failed components to the customer in ways they can understand without high pressure.